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When a Case is created with Origin = 'Email' and Priority = 'High', automatically assign it to a specific SLA Queue and create an Entitlement task.

DevelopmentMediumInfosysWiproHCL

Use before insert to set the owner to a Queue and after insert to create the Task. Query the Queue once.

apex
trigger CaseTrigger on Case (before insert, after insert) {
    if (Trigger.isBefore) {
        Id qId = [SELECT Id FROM Group WHERE Type = 'Queue' AND DeveloperName = 'High_Priority_SLA' LIMIT 1].Id;
        for (Case c : Trigger.new) if (c.Origin == 'Email' && c.Priority == 'High') c.OwnerId = qId;
    } else {
        List<Task> tasks = new List<Task>();
        for (Case c : Trigger.new) {
            if (c.Origin == 'Email' && c.Priority == 'High') {
                tasks.add(new Task(Subject = 'Review Entitlement / SLA', WhatId = c.Id, ActivityDate = Date.today().addDays(1)));
            }
        }
        insert tasks;
    }
}

Case Assignment Rules or Flow can also route to queues declaratively.

apex-triggertriggercodingscenariocase

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